Shipping

SHIPPING & DELIVERY

Simple, honest, and delivered to your door.

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UAE Delivery

All orders are delivered within the UAE only. Once your order is confirmed, it is dispatched within 1 business day and arrives within 2–3 business days after that.

We deliver to all emirates — Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Delivery to remote areas may take one additional day.

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Returns & Exchanges

We want you to love what you receive. If something isn't right, here's how we handle it.

You have 7 days from the date of delivery to request a return or exchange. To be eligible, items must be unworn, undamaged, and in their original packaging.

To start a return, WhatsApp us at +971 553071538 with your order number and a photo of the item. We'll guide you through the rest.

Please note that the following cannot be returned: earrings (for hygiene reasons), items marked as final sale, and customised or personalised pieces.

Refunds are processed within 5–7 business days of us receiving the returned item, back to your original payment method.

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Frequently Asked Questions

When will my order be dispatched? All orders placed before 2pm (UAE time) on business days are dispatched the same day. Orders placed after 2pm or on weekends are dispatched the next business day.

How do I track my order? Once your order is dispatched, you'll receive a tracking link via WhatsApp or email. You can follow your delivery in real time.

What if my item arrives damaged? Please WhatsApp us within 48 hours of delivery with a photo of the damaged item and your order number. We'll replace it at no charge.

Can I change or cancel my order? Orders can be changed or cancelled within 2 hours of placing them. After that, they've usually already been dispatched. WhatsApp us as soon as possible and we'll do our best.

Do you deliver outside the UAE? Currently we deliver within the UAE only. We're working on expanding — follow us on Instagram to be the first to know when we do.

Can I return earrings? For hygiene reasons, earrings cannot be returned or exchanged unless they arrive damaged or faulty.